TATOC The Timeshare Association

It has been brought to the attention of TATOC and the TATOC Consumer Helpline that a company called Legal Accounting Services is contacting timeshare owners requesting payment for maintenance fees.

However, it has been confirmed that there is no agreement between the company and the resort who has reported this to us.

The Helpline team is undertaking further investigations but advise anyone who is contacted by this company to proceed with caution and to contact their resort or management company.

It has been brought to the attention of TATOC that Silverpoint owners are being targeted by 'legal firm' Olton Alexander with a bogus class action.

TATOC urges all Silverpoint members to act with extreme caution if they are contacted by representatives of this company.

Paperwork seen by the TATOC Consumer Helpline team looks very professional and convincing and the Association is concerned that some owners will fall for the scam.

If you have been contacted by a representative and would like advice and further information, please contact TATOC on 0845 230 2430.

It has been brought to the attention of TATOC that a company called Palm Travel Solutions is telling Langdale owners that they are working with the Lake District resort to sell weeks.

TATOC has spoken to Langdale and can confirm that this is not the case. Palm Travel Solutions does not have an agreement with Langdale to either sell weeks directly for the resort or on behalf of Langdale members. TATOC urges all Langdale members to proceed with caution.

If you have any news or information about Palm Travel Solutions please contact the TATOC Consumer Helpline as your experiences and stories may prevent other timeshare owners from falling for a scam. You can contact the Helpline on 0845 230 2430 or by contacting the manager on This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

It has been brought to TATOC's attention that a company is attempting to defraud timeshare owners by purporting to be the Worldwide Timeshare Hypermarket - a TATOC affiliate.

Within the communication they also mention RedWeek, a U.S. based company.

While the communication is unsophisticated and may be a 'one-off', TATOC would like to advise all timeshare owners to act with caution if they receive a communication offering to sell their timeshare week for a legal services fee.

Worldwide Timeshare Hypermarket does not operate in this way and complies with all European legislation and TATOC codes of conduct and practice for re-sale activity.

If you have received a communication offering you the opportunity to sell your timeshare week, especially if it has not been requested, please contact the TATOC helpline on 0845 230 2430.

Further information will be made available once further checks have been made.